Annual Service Package

Our Annual Service Package is designed to provide you with maintenance and support for your Infrastructure throughout the year. With this package, you can enjoy peace of mind knowing that you will receive regular check-ups, proactive maintenance, and priority assistance whenever you need it.

When you subscribe to our Annual Service Package, you unlock a range of benefits that ensure the optimal performance and longevity.

Here’s what you can expect:

Regular Maintenance: Our tool Winux Facilitator, will schedule routine inspections and maintenance sessions to keep your Computer in top shape. This proactive approach helps identify and address any potential issues before they turn into major problems, reducing the risk of unexpected breakdowns and ensuring uninterrupted operation.
Priority Support: As an Annual Service Package subscriber, you receive priority access to our support team. Whenever you encounter an issue or have a question, our dedicated support staff will be readily available to assist you, offering prompt and personalized solutions to minimize downtime.
Software Updates: We understand the importance of staying up to date with the latest software enhancements and security patches. As part of the Annual Service Package, you will receive regular software updates, ensuring the device remains optimized, secure, and equipped with the latest features.

Our Annual Service Package is designed to provide you with a hassle-free experience, allowing you to focus on your core activities while we take care of the maintenance and support aspects. With our expertise and commitment to customer satisfaction, we strive to exceed your expectations and ensure that your device performs optimally throughout its lifespan.

To learn more about our Annual Service Package and how it can benefit you, please reach out to our customer service team. We would be delighted to provide detailed information and assist you in choosing the right package for your needs.

Invest in the longevity and performance of your [product/service] with our Annual Service Package today!

What justifies the additional charges in our Service Package?

At Winux, we strive to provide exceptional service to our clients. We understand that each project or job may have unique requirements or additional tasks that fall outside the scope of the initial agreement. In such cases, it is necessary for us to charge for these additional services to ensure fairness and sustainability for our business.

When a request is made that falls beyond the scope of the contract, our team invests additional time, effort, and resources to fulfill these requirements. We believe it is important to compensate our team members adequately for their work and dedication in delivering exceptional results.

To maintain transparency and clarity in our business relationships, we have established a clear pricing structure for services that are not covered under the contract. This structure includes a reasonable charge classified as Basic, Standard & Premium services, which helps us cover the additional costs associated with fulfilling these requests.

We value our partnership with you and aim to provide the highest quality service. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to us. We are committed to finding solutions that meet your needs while ensuring the sustainability of our business.

Thank you for your understanding and continued support.